Swarna Crafts Shipping Policy
Welcome to Swarna Crafts, where we strive to bring you the purest and finest honey nature has to offer. To ensure a seamless and delightful experience for our customers, we have outlined our Shipping Policy below.
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1. Order Processing Time
- All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates and Options
- We offer standard shipping rates based on the destination and weight of your order.
- Customers can choose from various shipping options during the checkout process.
- Free shipping may be available for eligible orders, and details can be found on our website or during the checkout process.
3. Domestic and International Shipping
- Swarna Crafts currently ships to both domestic and international destinations.
- Please note that international shipping rates and delivery times may vary based on the destination and customs regulations.
4. Shipping Confirmation and Tracking
- Once your order has been processed and shipped, you will receive a shipping confirmation email.
- This email will include a tracking number allowing you to monitor the progress of your package.
5. Delivery Time Estimates
- Delivery times vary based on the shipping option selected during checkout and the destination.
- Standard domestic deliveries typically take 3-5 business days, while international deliveries may take longer.
6. Customs and Duties
- For international orders, customers are responsible for any customs fees, taxes, or duties imposed by their respective countries.
- Swarna Crafts is not responsible for any delays or additional charges incurred due to customs processes.
7. Address Accuracy
- Please ensure that your shipping address is accurate and complete to prevent any shipping delays.
- Swarna Crafts is not responsible for lost or delayed packages due to incorrect addresses provided by the customer.
8. Order Tracking
- You can track the status of your order by entering the provided tracking number on our website or through the designated courier’s tracking portal.
9. Contact Information
- If you have any questions or concerns about your order, shipping, or delivery, please contact our customer support team at admin@swarnacrafts.com.